1. Initial Contact
Once initial contact has been made, we will schedule with you a free no obligation consultation to go over your project in detail.
We will cover all your ideas and how we can help you achieve your project goals.
2. In-person Client Meeting
We will arrange to meet with you in person at a time that suits.
This can either be done in your home or if you already have a site we can meet you there to really get a feel for your vision.
3. Design & Concept
If you are at the very early stages of your project planning we can put you in touch with an architect and/or draftsman to help bring your vision to life.
If you already have your plans ready to go then we will begin the quoting stage.
4. Quote
We believe in giving you the most accurate price for your project. We are not about beating other quotes or coming in the cheapest as this will only land you with an unrealistic pricing structure and a lot of cost variations.
Once we have moved to quote stage, we will have our QS do a detailed cost analysis. This will be at a modest fee and will be yours to keep.
Our QS will provide you with a fee quote before pricing and if you accept and decide to build with us, the price of the QS will be credited to your project contract price.
5. Quote Acceptance & Contract Execution
Once you have accepted our quote or estimate, we will prepare your build contract and Deposit. We will start scheduling out your project and from here we can confirm a start date.
6. The Build
Once the schedule has been finalised we will work closely with you so you are with us every step of the way during your build.
We provide you with your own website which links you to your project. From here can see your build schedule, running cost, photo and video updates as we progress through the stages of your build or renovation. This online portal allows for safe place to store important documents, such as the contract, insurances and more.
Gary himself will oversee the project and work closely with the project manager to ensure your project is running smoothly, materials, trades and workmanship is of high standards.
We will hold weekly client meetings with you to ensure you are across the progress and budget tracking. You will be able to sit back and watch the your vision come to life!
7. Project completion & handover
Before we hand over your keys, we want to ensure you are absolutely satisfied with your new home. We will set up a time to do a complete and thorough walk through to rectify anything that you feel needs attention.
Once we are 100% satisfied of the completion of work, we will book the final inspection with council and arrange your CoC paperwork.
8. Follow up & Maintenance
The keys have been handed over, what next?
Once you have had some time to settle into your new home, we will check in with you to see how everything is going. We have a 12 month defect policy so we will come back and check on any issues so our relationship with you doesn’t just end when you move in.
Once your project has been completed, you will be given access to a warranty and maintenance system that will help stay on top of the maintenance of your home and ensure your warranties stay valid with suppliers.
